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Dispute Resolution Program

The College uses Dispute Resolution (DR) to facilitate the resolution of suitable complaints regarding members of the profession. DR is voluntary and without prejudice to the parties. Agreements arising from this process protect the public interest and are similar in nature to those expected following a full investigation or hearing.

The College's committees consider the public interest in determining whether publication of such matters is necessary. The College monitors compliance with all agreements reached through DR.


Member: Not identified
Decision: Caution by the Investigation Committee

Following notification by a school board, the Registrar initiated a complaint against a member of the College alleging that she had used inappropriate physical disciplinary measures with students.

On April 1, 2004, the Investigation Committee ratified a memorandum of agreement (MOA) between the member and the College, in which the member agreed:

  • that she engaged in conduct that may have been intimidating to students
  • to be cautioned, in writing, by the Investigation Committee regarding her actions
  • to complete a course of instruction regarding classroom management and to provide written confirmation of completion to the Registrar
  • to provide the Registrar with the next two Teacher Performance Appraisals completed by her employer
  • to immediately notify the Registrar of any subsequent complaints to her employer similar in nature to the events giving rise to the complaint
  • to publication of a summary of the complaint and its resolution in Professionally Speaking without identifying her
  • that the College will notify her current employer of the Investigation Committee's written decision, including the MOA.

Member: Glenn William James Crawford
Registration Number: 237410
Decision: Undertaking not to teach during the 2004-2005 academic school year

Following notification by the Hamilton-Wentworth District School Board, the Registrar initiated a complaint against Glenn William James Crawford, a principal, alleging that he misused school funds and assets for personal reasons. The member has effected restitution.

On August 23, 2004, the Investigation Committee ratified an MOA between the member and the College, in which the member:

  • acknowledged that he had engaged in the alleged actions and that those actions amount to professional misconduct
  • agreed not to seek or engage in employment where Certificates of Qualification and Registrations are required during the 2004-2005 academic school year
  • with respect to employment where Certificates of Qualification and Registration are required, agreed not to utilize the funds or credit card of any employer for personal purchases
  • agreed to inform the Registrar of any criminal charges or disciplinary action arising from misuse of employer resources
  • agreed to a notation on the public register regarding his undertaking not to teach during the 2004-2005 academic school year
  • agreed to publication of his name with a summary of the complaint and its resolution in Professionally Speaking, on the College web site and in the College's Margaret Wilson Library
  • agreed that the College would notify other education authorities and his employer of the complaint and its resolution.

Glossary of terminology

The vocabulary used to report disciplinary hearings reflects their quasi-judicial nature. If you wonder what some terms mean, help is at hand.

For past and future reference, the College has posted a glossary of terms on its web site. A link to the glossary can be found on the decision-summary page.

Professionally Speaking reported the first College disciplinary hearings in the Blue Pages of its June 1998 edition. Summaries are also posted on the College web site.

When the Discipline Committee finds a member guilty of professional misconduct, the member's name is routinely published in Professionally Speaking. If a similar matter is disposed of by the Investigation Committee or DR at the investigation stage, and the result is a caution, the name of the member is not published. The College monitors compliance with all agreements reached through DR.