Membership
Services Answers
Frequently
Asked Questions
Q: Why can’t I change my address over
the phone?
A: The College bylaws
say that all changes to a member’s file must be
in writing. The best advice we received was that this
is the best way to protect members’ privacy and
the security of their documents. You only have to
send us a change of address card or use the Teacher
Information Correction Request form that you received
with your certificate. Or you can fill in and fax us
the form in the Blue Pages of this magazine.
Q: The College’s magazine looks
expensive. Just how much does it cost?
A: It costs less than
$3.50 to produce and deliver four issues of
Professionally Speaking to each member’s home
annually, including the cost of postage. Revenue from
advertising covers a significant portion of the cost.
Q: The dates for my degrees that are
listed on my Certificate of Qualification are
incorrect. How did that happen and how does it get
fixed?
A: When the Ministry of
Education introduced the Ontario Teachers’
Certificate almost 20 years ago, the dates of degrees
were replaced by the year the information was entered
into the ministry’s database. This incorrect
information was transferred over to the College. So,
even though you earned your degree in 1972, your
certificate says 1978, which was actually the year
the information was entered into the ministry
database. We’ll be happy to correct it.
Please complete the
Teacher Information Correction Request form that you
received with your certificates and mail it to the
College (your school has more copies of this form).
You can also correct errors in dates by phoning us at
(416) 961-8800 ext.330 or 1-888-534-2222 toll-free in
Ontario.
Q: One of my degrees is not listed on my
certificate. How do I add it?
A: Some teachers did not
report additional degrees to the Ministry of
Education and Training, so they are not on the
College records. To add a degree, ask your university
or college to send an original transcript directly to
us.
Please use the form that
came with your certificate to tell us what degrees
you want to add and what transcripts to expect.
Please note that the College must receive an original
transcript directly from the institution that gave
you the degree.
These requests are made
regularly of these institutions. Call the university
registrar’s office directly to find out their
procedures for transferring transcripts to other
institutions.
QECO and the OSSTF
Certification Department do not transfer records to
the Ontario College of Teachers. Therefore, if you
made previous arrangements to send an official
transcript to them, it is not contained in the
College files and you must arrange for the
appropriate granting institution to send a transcript
directly to the College.
If you did report your
degree to the ministry, please send us a copy of your
Ontario Teacher’s Qualification Record Card that
lists the degree and we will correct your record.
Q: How do I correct mistakes in the
degrees on my certificate?
A: Please send us copies
of the correct information. We only need an original
transcript to add a degree, not to correct a mistake
in the way it was recorded.
Q: Some Additional Qualifications are
missing from my certificate. How do I get them added?
A: To add or change
information about AQs, please complete and return the
Teacher Information Correction Request form. AQs
earned in the summer of 1997 will be added to your
1998 certificate automatically – you do not need
to tell the College about them.
Q: My AQ is from another province. Is the
procedure for adding it the same?
A: If you obtained your
AQ from outside Ontario, you must apply for an
equivalency. Call us at (416) 961-8800 ext.330 or
1-888-534-2222 toll-free in Ontario and we’ll
send you an application form.
Q: Could you correct the spelling of my
name?
A: Certainly. Please
send us the Teacher Information Correction Request
form and your original misspelled certificate. We
will give you a new one at no cost.
Q: Can I get my certificates in French
instead of English please?
A: Just send us the
Teacher Information Correction Request form and the
original certificates. We will give you new ones in
French. Please note that courses taken in English
will appear on your certificate in English.
